The U.S. Computer Emergency Readiness Team warned BlackBerry users on Tuesday about a new program called PhoneSnoop that allows someone to remotely eavesdrop on phone conversations.
The PhoneSnoop application must be installed on the phone by someone who has physical access to it or by tricking the user into downloading it, the CERT advisory said.
The author of the app, Sheran Gunasekera, director of security for Hermis Consulting in Jakarta, Indonesia, says it wasn't written to do any actual harm, but rather to warn of the dangers that still exist with the BlackBerry.
The application can be used by anyone to spy on any BlackBerry user's phone. However, Gunasekera says it is not hidden on the device after it's installed, so users should be able to easily see it.
"My intention was to raise awareness that even though the BlackBerry is one of the more secure platforms, there are still means where its users can be spied upon," Gunasekera wrote in an e-mail on Tuesday. "I wanted to highlight that even with such technical security controls, the human element can be exploited through social engineering."
To aid BlackBerry users who asked him how they could protect themselves from being snooped on, he said he released on Tuesday another free tool called "Kisses" that will detect and display hidden programs on the device.
On his blog, Gunasekera explains how PhoneSnoop works.
"PhoneSnoop sets up a PhoneListener and waits for an incoming call from a specific number. Once it detects a call from that specific number, it automatically answers the victims' phone and puts the phone into SpeakerPhone mode," he said in the post.
US-CERT said BlackBerry users should only download applications from trusted sources and password protect and lock the devices to prevent someone from installing unwanted software.
The issue of BlackBerry snooping made headlines this summer when Etisalat, a carrier in the United Arab Emirates, sent SMS messages to BlackBerry subscribers encouraging them to download a patch that security experts said was spyware.
SMobile Systems did a technical analysis of the software and concluded that the "true nature of the spyware is to intercept BlackBerry users' e-mail messages and forward the messages to a monitoring agent inside the Etisalat network," according to the BlackBerry Cool blog.
There has been a marked increase in the amount of spam e-mail being sent from Yahoo, Gmail and Hotmail accounts, according to analysts at Websense Security Labs.
Websense said last week that personalized spam e-mail had been sent from the compromised accounts to all of each user's contacts. The e-mail contain links to fake shopping sites, intended to capture sensitive information from the reader.
Earlier this week, Microsoft acknowledged that 30,000 Hotmail accounts had breached, and suggested the passwords for the accounts had been obtained in a phishing scam.
However, some security experts believe that the password breach cannot be attributed to phishing. Amichai Shulman, chief technology officer for security firm Imperva, told ZDNet Asia's sister site, ZDNet UK last week that the information was likely to have been obtained through key logging.
"The quantity of people hit makes me think that it was key logging--the success rate for phishing is only about one in 1,000," said Shulman. "Secondly, when I went through the list of e-mail account credentials, there were entries with the same username, but a slightly different password, which suggests that they're typos."
"I don't think people would keep falling for a phishing scam and entering their details, it looks more like people are making mistakes and the key-logging software is recording them," he said.
Mary Landesman, senior security consultant at ScanSafe, said in a blog post last week that a data-theft Trojan is likely to have been used. Many of the victims appeared to be taking reasonable precautions with the length and complexity of their passwords, she said.
In addition, there were errors throughout the list that appeared to be the result of improper extraction of data, Landesman suggested.
Patrick Runald, security research manager at Websense, said that as yet, there is no proof to suggest it was either a phishing or key-logging scam, although he suspected it could be both. He added that considering the number of compromised accounts, the attack is likely to date back months.
"We've been looking through our systems to try and locate an e-mail that is credible enough to fool so many people, and so far we haven't found one," said Runald. "Generally phishing is declining and being replaced by key logging, and considering the number of compromised accounts, it could be a combination of both."
Runald urged users to change the passwords to their e-mail accounts, and any other accounts that the same password might be used for, on a six-monthly basis. Websense also encouraged people to check that Web sites are properly encrypted and start with the secure version of hypertext transfer protocol, 'https'.
Carole Theriault, senior security consultant at Sophos, said Sophos customers had experienced no significant increase in spam over the past four days. However, she said forum phishing attacks had taken place.
"Some of the most popular passwords that were posted were words like 'neopets', 'tigger' and 'princess'--words that children would use. So not only should parents change their account passwords, they should make sure their kids do, too," she said.
A vulnerability in a Time Warner cable modem and Wi-Fi router deployed to 65,000 customers would allow a hacker to remotely access the device’s administrative menu over the internet, and potentially change the settings to intercept traffic, according to a blogger who discovered the issue.